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Maintain precise and comprehensive medical records, ensuring all patient interactions and clinical notes are thoroughly documented
Provide real-time scribing during patient encounters, accurately capturing the physician’s observations and treatment plans.
Conduct regular reviews of patient charts to ensure completeness and accuracy, addressing any discrepancies promptly.
Efficiently manage patient appointments, ensuring optimal scheduling to reduce wait times and improve clinic flow.
Collaborate with healthcare providers and administrative staff to coordinate patient care, including referrals, follow-ups, and interdisciplinary communication.
Preparing and submitting insurance claims. Managing billing inquiries and processing payments.
Verifying patient insurance coverage and benefits. Assisting with pre-authorizations and referrals.
Handle phone calls professionally, addressing patient inquiries, scheduling appointments, and providing information as needed.
Educate patients about their health conditions, treatment plans, and preventive care measures during phone interactions
Ensure adherence to clinical protocols and guidelines, maintaining high standards of patient care and safety.
Stay updated with healthcare regulations and compliance requirements, implementing necessary changes to practice operations as needed.
Ensuring patient privacy and data security: Committed to HIPAA compliance in every interaction.
Managing social media accounts and increase online presence. Creating engaging post and updates in healthcare industry.
Optimize and update necessary website features to ensure it functions smoothly, attracts and retains visitors, and complies with relevant regulations.